Terms and Conditions

For a full list of our Terms & Conditions please refer to those attached to your online booking.

HOUSEKEEPING – Excess Charges

Standard cleaning is built into your nightly accommodation rate. You can also request additional cleaning which will be charged on an hourly rate.

If you leave your rental property in an excessively dirty state and/or additional rubbish collection is required you will be charged an extended housekeeping clean.  This is charged at $45 per hour + gst for the first hour and each additional hour required.

If damage is found to fixtures, fittings, paint/wall finishes, landscaping after your stay you will be charged for the full cost of replacement and/or repair + labour costs (both LWMA and external contractors).

If there is evidence (smoke odour) that you or any of your guests have smoked within the property you will be charged the full cost of any additional cleaning and fumigation required.  Guests are asked to remove all cigarette butts from outside the property and to please only use a suitable ashtray.

All excess charges will be charged to the credit card held on file for your booking.